Accessibility Statement
Last Updated: November 15, 2025
1. Our Commitment to Accessibility
New Age Design & Build is committed to making our website accessible to all visitors, including those with disabilities. As a small remodeling business, we’re working to improve accessibility and provide equal access to information about our services.
We recognize that web accessibility is an ongoing effort, and we’re committed to doing our best to meet accessibility standards while acknowledging we may not be perfect.
2. Accessibility Standards
We work to follow the Web Content Accessibility Guidelines (WCAG) 2.1 as best practices. These guidelines help make web content more accessible for people with disabilities.
Our website (newagedesignandbuild.com) aims to be:
- Perceivable: Information presented in ways people can perceive
- Operable: Navigation and controls that work for everyone
- Understandable: Clear information and interface
- Robust: Compatible with various devices and assistive technologies
3. Accessibility Features
Keyboard Navigation
- Links, buttons, and forms work with keyboard controls
- Tab key navigation follows a logical order
- Visible focus indicators for keyboard users
Screen Reader Compatibility
- Proper heading structure
- Alternative text for images
- Descriptive link text
- Form labels associated with input fields
Visual Design
- Good color contrast for readability
- Text can be resized without breaking the layout
- Mobile-friendly, responsive design
- Readable fonts and appropriate sizing
Forms and Navigation
- Clear form labels and instructions
- Helpful error messages
- Required fields clearly marked
- Consistent navigation throughout the site
4. Known Limitations
We want to be transparent about current accessibility challenges:
- Some project photos may have limited alt text descriptions
- Third-party embedded content (Google Maps, review widgets, social media) may have accessibility limitations beyond our control
- Some dynamic content from our page builder may require ongoing accessibility improvements
We’re actively working to address these issues as we improve our website.
5. Third-Party Content
Our Website includes some third-party content that we don’t fully control:
- Google Maps for location information
- Review platform widgets (Google, Yelp, BBB)
- Social media feeds
- Customer testimonial widgets
We work with vendors that prioritize accessibility, but these elements may have limitations.
6. Mobile Accessibility
Our Website is designed to work on mobile devices with:
- Touch-friendly button sizes
- Proper spacing to prevent accidental clicks
- Readable text on small screens
- Compatibility with mobile screen readers (VoiceOver, TalkBack)
7. Alternative Ways to Access Our Services
If you encounter accessibility barriers on our Website, you can reach us through:
- Phone: (619) 549-7759 – speak with us directly about your project
- Email: [email protected] – we’ll respond to your questions
- In-Person: We can schedule an in-home consultation and provide information in alternative formats
8. Feedback and Assistance
We genuinely welcome your feedback on website accessibility. If you encounter barriers or have suggestions, please contact us:
When reporting issues, please include:
- The specific page or feature with an issue
- The assistive technology you’re using (if applicable)
- Your browser and device type
- A description of the problem
We’ll respond to accessibility feedback within 5 business days and work to resolve issues as quickly as we can.
9. Helpful Accessibility Tools
These free tools can help improve your browsing experience:
Screen Readers:
- Windows: NVDA (free), JAWS, built-in Narrator
- Mac: VoiceOver (built-in)
- iPhone/iPad: VoiceOver (built-in)
- Android: TalkBack (built-in)
Browser Features:
- Zoom: Press Ctrl + (or Cmd + on Mac) to enlarge text
- Reader Mode: Available in Safari, Firefox, and Edge for simplified viewing
- High Contrast: Available in Windows and Mac accessibility settings
10. Our Ongoing Efforts
We’re continuously working to improve accessibility by:
- Testing our website with accessibility tools
- Reviewing and improving content based on feedback
- Keeping up with accessibility best practices
- Addressing reported issues promptly
- Considering accessibility when adding new features
11. Document Accessibility
If we provide downloadable documents (PDFs, proposals), we work to make them accessible with:
- Proper document structure
- Readable fonts and good contrast
- Alternative text for images
If you need a document in an alternative format, please email us at [email protected].
12. Legal Framework
We recognize our obligations under:
- Americans with Disabilities Act (ADA): We strive to ensure our digital presence is accessible
- California Unruh Civil Rights Act: We work to prevent discrimination in access to our services
- Web Content Accessibility Guidelines (WCAG) 2.1: We use these as guidance for best practices
As a small business, we’re doing our best to meet these standards while acknowledging we may not be perfect. We welcome feedback to help us improve.
13. Social Media Accessibility
We work to make our social media content accessible:
- Adding alt text to images on Facebook and Instagram when possible
- Using captions for video content
- Keeping text readable in graphics
14. Updates to This Statement
This Accessibility Statement was last updated on November 15, 2025. We’ll update this statement as we continue to improve our Website’s accessibility.
15. Contact Information
For accessibility questions, concerns, or assistance:
